Please provide us with a valid shipping address and contact details.
We also do meet-ups, but only weekday evenings at Clementi or Chinatown. (Please drop an email/IG DM to arrange.)
What are your delivery options and how much is shipping?
|Standard Shipping||2-7 Working Days||✗||FREE|
|Registered Mail||1-3 Working days||✓||$3.90|
For Singapore orders above SGD50, free registered mailing/SmartPac will be provided
|Standard Shipping (orders above S$49)||2-10 Working Days||✗||FREE|
|Standard Shipping (orders below S$49)||2-10 Working Days||✗||$5|
|Registered Mail||2-7 Working Days||✓||$6.90|
Can I change my Shipping methods afterward?
Unfortunately once your order has been confirmed, we are unable to change your Shipping Method.
What should I do if my order has not arrived?
Tracking number will be provided for registered mail and you'll be able to track the package on https://www.singpost.com.
Alternatively, please email us at [email protected] and we will track the delivery status for you.
I entered the wrong address, what should I do?
The delivery address for an order must be a valid address - we do not ship to P.O. Box or Parcel Lockers. Unfortunately, the delivery address cannot be amended once the order has been paid. In the event that the wrong address is indicated in the order, and the package is delivered, Yay To Nails will not be liable for any replacement or refund.
The courier will charge an additional cost for change of address for undelivered parcels with wrong/invalid address.